BedInABox™ has eliminated any risk to you with our 120-Night Sleep Trial. If after trying our
mattress for 60 days, you are not completely satisfied with your purchase, you may simply
call us for a RMA number (Return Merchandise Authorization number) and we will begin
processing your mattress return. We do not charge a restocking fee or a reshipping fee on
our mattresses. You have from the 60th day to the 120th day to request a RMA number.
Please take the full 60 days to get used to your new mattress. We don’t accept RMA
requests until after a full 60 day trial, nor do we accept exchanges for another mattress.
The return policy is designed to make sure BedInABox® delivers a high-quality mattress
that will fit your specific needs and help you get a better night’s rest. Ordering the correct
size, model, and thickness of a mattress is the responsibility of the customer. Please measure
your bed frame or platform and make sure you order the correct size. We do not accept
returns for incorrectly ordered mattresses. If you have any doubts, please contact our Sleep
Specialists and we can help you pick out the correct size mattress. BedInABox® reserves
the right to NOT sell a mattress to a customer who has previously returned one.
NOTE: BedInABox.com will only sell new mattresses. It is unlawful to resell a used mattress.
BedInABox® foundations are also eligible for returns within the 120 day trial period. This product
is subject to a $50 shipping charge and a 20% restocking fee. Foundations must be returned
clean and include all pieces to qualify for a refund.
Pillows, Bed Frames, Adjustable Foundations, Sheets, Pads/Protectors, and Toppers are not
eligible for refund or the 120-Night Trial.