
The following testimonials were written by customers who have purchased their mattress(es) from BedInABox.com. These customers are enjoying their mattresses so much that they have given their own time to write the following reviews. We are grateful for their contributions and believe they provide insight into the high quality of our products. (Some minor spelling and punctuation edits were made where necessary, but did not change the spirit of the review. -BedInABox.com)
R. Thomas Reach, MD |
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"A GOOD NIGHTS' SLEEP"
My wife, who suffers from rheumatoid arthritis and I, who have suffered long from fibromyalgia, enjoy a better quality of sleep than we ever thought possible, with significant improvement in our chronic pain symptoms, thanks to our BedInABox mattress. Appropriate management for each of these disorders must include one very important factor, a good nights' sleep.
I was so impressed with our BedInABox mattress that I decided to do some personal research on memory foam mattresses with the goal of recommending or even prescribing a BedInABox mattress for my patients.
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I discovered the people at BedInABox have matched and possibly surpassed the quality of mattresses provided by nationally known companies at a fraction of the cost. I can't tell you how many times I have recommended memory foam mattresses to my patients, only to have them return disheartened, "we canit possibly afford that bed". Well, now they can. The BedInABox mattress is affordable and of the highest quality.
My wife and I now consistently enjoy a great nights' sleep and as a medical professional, I not only recommend but endorse the BedInABox mattress.
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Hi Kim -
Thanks so much for getting in touch. I LOVE the bed! It's by far one of the most comfortable beds I've ever slept in, and definitely the most comfortable one I've ever owned. I've been getting a great night's sleep every single night. I'm glad I made the jump for it and have been telling all my friends about your company. Every time someone comes over to my little studio apartment and sits on it, they're amazed when I tell them I ordered it online.
Thanks so much for everything!
Kelly Bruce
www.MerbMerb.com
| Kelly Bruce - New York, New York |
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I just wanted to say that the bed we ordered from you is WONDERFUL! It is so
much more comfortable than the old innerspring mattress we had. The only
problem is that our kids now sneak into our bed every night & we can't get
them to sleep in their own beds!!! Every part of our order went smoothly and
we are very happy we decided to try your mattress. Thank you again!
| Kelda M. Wood - Mechanicsville, Virginia |
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Dear BedInABox.com,
To this point in time, I have never sent a testimonial to anybody, but I canit help but write you guys a testimonial for your mattresses.
My wife and I bought a king-size mattress from you about 6 months ago. We put a lot of time into the decision of buying a mattress, because at the time we were getting ready to be married, and we needed a quality mattress at the lowest price possible. We probably researched hundreds of websites, went into countless stores, and talked to whoever we could to become well informed about this decision. We did not want to get stuck with a crappy mattress. When we found out about BedInABox.com, we hesitated because it didn't seem like a quality memory foam mattress could truly be purchased so inexpensively. Even when your website informed us youire your price is so cheap simply because companies over-charge for mattresses; that no one should pay $2,000 for any mattress; and that you are just trying to make an honest living by charging an honest price, we were still highly skeptical at ordering a mattress over the internet when we had never tried or tested it. We figured at such a low price there had to be a catch...
So over the course of the following 2-3 weeks we called BedInABox up multiple times to get questions answered, and the people who we talked to were very friendly. During that time we continued to shop around and research other mattresses, comparing every mattress we could find to the BedInABox mattress. We found good deals at other places; my brother even works at a dealership that purchases mattresses in bulk direct from the manufacturers, and in turn they furnish hotels with mattresses as well as other furnishings. His company doesnit even sell direct to the public, but he gets employee benefits where, at any time, he could get us a quality mattress at the price that his company pays the manufacturer... at no profit to his company! Everyone in my family has bought a mattress from him because the prices are "too good to be true", and they are high quality mattresses. However, NONE of those deals, even my brotheris best deal at zero profit to his company, came even CLOSE to the price we would pay for a BedInABox mattress. Since he is my brother, we sought his advice in whether or not to trust the offer we found on BedInABox.com. Since many of the mattresses they sell are also memory foam, he wondered at how the price could be so low.
We were still very skeptical ordering from the internet, never having laid on the bed, but in many conversations with BedInABox support, we were assured every single time that we have a 120-day in home trial, and that if there were any problems, BedInABox would do everything possible to make us a happy customer.
Though that didn't remove ALL of our reservations, we proceeded to order the BedInABox mattress. The first night of sleep was the most amazing night of rest I had had to that point in my life! I always thought I slept just fine through the nights, but when I slept on my new BedInABox mattress, I could not believe what I have been missing out all this time!
We have owned the mattress for 6 months now, and we both swear it is the best mattress we have ever slept on! When I used to sleep, I would often wake up with back pains, but I always figured those pains were a result of me being so physically active in playing sports. However, ever since I have slept in a BedInABox mattress, I now know that those pains were actually a result of the mattresses I was sleeping on. I didn't know it could make that much of a difference! Now after I play sports, and go to bed with an achy back and tired body, I wake up with LESS pain than I went to bed with! It's truly amazing to me!
Six months later, I am a VERY satisfied BedInABox customer. I will purchase ALL of my mattresses in the future from BedInABox. I am astonished that they offer such high quality at such low prices. That sounds like such a clich&aecute;, but BedInABox is the only company I have ever dealt with that I believe truly fulfills that saying. Thank you BedInABox for unmasking the mattress industry, for showing how much they truly do overcharge, and for being the first company to be honest and up front in setting affordable prices on the highest quality mattresses! You have a new loyal customer. Feel free to use us as a reference at any time. We don't mind how many people you have email us to get honest answers about BedInABox. People should know about your company.
Email: tytyzimmy@gmail.com
Sincerely,
Tyson and Bonnie Zimmerman
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Hi BIAB,
This mattress is the best thing since sliced bread! I admit I was a bit skeptical at first, but your website is as good as its’ word. Along with about a gazillion testimonials – there were so many of them, I figured you couldn’t be paying for them. Feel free to add me to your ever-lengthening list of converts. I’m going to take a nice long nap now on my wonderful, incredible PacDown King. No more tossing or turning, aches or pains, it’s pure bliss.
Nighty night,
Lauraine
| Lauraine Allan - Rochester, New York |
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I have had back problems for years. I have had two surgeries (upper and lower) and still had pain in the mornings when I woke up. I had bought a set of mattresses less than 5 years ago and this was the worse mattresses I have ever had. In the mean time my wife had started having back problems she had a neck surgery and then started having low back pain. We thought maybe a new mattress would help. I started researching mattresses and had some information emailed to me when I saw a link at the top of my Gmail account. I clicked the link researched the products and selected the PacDown Plus. FedEx delivered the mattress in two to three days. This is the best sleep I have had in years. I have been telling everyone about your company and your products. I think I will save some money and upgrade my mattress to the Bamboo bedding series next go around but THANK YOU for your reasonably priced product. I also found it unusual the way you offer the foundations but say that you can use your good foundation. No hard sales. Thanks for being honest and your products!
| Barry Evans - Jackson, Mississippi |
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Add to testimonials if you wish: John, Dee and Carmel’s Full Review: BedinaBox.com PacDown Plus Mattress
Cloud nine is what we call our new bed in a box mattress. We had an old spring mattress and were looking for a memory foam to replace it but could not afford all the fancy name brands so just by great luck I found the bed in a box website and was elated. I looked it over carefully and then gave them a call to check them out.
I found that they were very helpful and positive with no hard sell just a few recommendations and I felt very positive with the information that I received and made an order right then an there.
In less than a week we received our new mattress and it was so easy to get into the house and on the bed frame. When it opened up and expanded the memory foam side was on top so all I had to do was add sheets and it was ready to sleep on.
The first night we knew that we had a winner. We woke up with no sore spots unlike the old spring mattress. Each night now we look forward to going to bed knowing that we will get a great night's rest and be ready for a new day without having to get rid of back and leg pain. Did I mention we are both seniors nearing our 70,s so as great as it is for us I have recommended it many times and am getting ready to buy another one for a guest bed.
As a family that loves dogs, Carmel, our six year old, has taken over the bed during the day and just loves the comfort. She hardly ever got on the old spring mattress.
In finishing this review I have no bad to report, all is good.
| John, Dee and Carmel Damm - El Paso, Texas |
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Dear BedInABox,
We love our new mattress, and the fact that everything you stated on your web site about it is really true. It gave us instant relief from the lower back pain we had been suffering on the “name brand” mattress that we had purchased just a few years ago, and we are sleeping much better as a result. The mattress, cover and frame were easy to put together. Even our cats love it, and that’s the true test, because they always look for the most comfortable place in the house to snooze on. We gladly recommend it to others in the market for a surprisingly affordable, very comfortable night’s sleep.
Alain Chirot
| Alain Chirot - Show Low, Arizona |
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Hi Kim,
Thanks for the follow-up email. I have to say I really appreciate good service, especially when it is so very lacking these days.
My friend purchased his bed from your company, after receiving a glowing recommendation from his brother, and has been happily sleeping on it for almost a year now. They are both very thorough with their research. When I needed to buy a new mattress, I naturally asked him and he highly recommended not only a memory foam mattress, but highly recommended your company. I am thrilled to say I'm absolutely delighted with my mattress. It took me about a week to adjust, but once I did - I LOVE my bed. As a matter of fact, I will be purchasing a bed for my daughter in the near future and will be buying it from your company.
There isn't much I can say about your customer service simply because I have not had a need to contact your company. The whole transition went so smoothly - my order was processed quickly, delivery was prompt, and set-up quick and easy. My two suggestions for anyone purchasing a mattress from your company would be : (1) order a base (unless you have a box spring already); and (2) unpack the mattress where you will be using it. I can say that one of the things I love about your company is the return policy. I find it to be very fair, and love the fact that you donate your returned mattresses to charity.
The whole experience was terrific. Thanks for such a wonderful product. I love my mattress!
Mary
| Mary Pedicini - Elmhurst, Illinois |
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My wife and I have tried several conventional mattress types and found them lacking. We decided to try a memory foam mattress and discovered BedinaBox during research of brands. The PacBambo 11 inch King was our choice and we anxiously awaited its arrival. When it came, we were surprised at that small size of the mattress box. We also ordered the platform so we had two boxes. Immediately upon puncturing the plastic bag packaging, air began to fill the mattress, quickly expanding it to full size like a blow-up beach float. When we finally had it in place, my 7-year-old was the first to lay flat in the middle and she immediately began to cry. We are talking big-sob-boowhoo crying. When she finally calmed enough to speak, she said, "I want a comfortable bed!" Within two months, we had ordered twin-size mattresses for both our daughters and now we all sleep soundly. After six months, I can confidently say it is the best mattress I have ever slept on. I am now on a campaign to get a hotel chain to buy these so I sleep soundly when traveling too!
For the King bed, we bought the support unit from BedinaBox. It works fine and was easily assembled. For the two twin beds, we just used slats over existing metal frames and covered the slats with the cardboard from the box that the bed comes in. That works fine also. If we wanted it higher, we would have to either buy or build a higher platform. I have thought of just taking a regular box spring (the kind with no springs), removing the cover, adding more slats, then stapling the covering back on. For the mechanically disinclined, just buy the one from BedinaBox.
| Paul Dugas - Stafford, Virginia |
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My husband and I purchased a Sterns & Foster over 25 years ago which has served us well. When it was time to purchase a new mattress, I was overwhelmed by the choices out there, and the more I researched, the more confusing it became! I discovered BedinaBox on one of my exhaustive internet searches for information on mattresses, and soon became convinced this company was for real - an excellent product for a fair and honest price. Well, I'm not disappointed - we received our mattress in a timely manner, and it's the most comfortable surface I have ever laid on. We ordered the 11" packdown and its fantastic! If you're considering buying a mattress from BedinaBox, you will be very happy - it's a rare company in a time of dishonest, shrewd business practices! Thanks Tracy and crew!
Peggy & Jeff Eastburn.
Wauwatosa, Wisconsin
| Peggy & Jeff E. - Wauwatosa, Wisconsin |
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Dear BedInABox.com,
Our Bedinabox arrived via UPS just as expected. While a bit heavy at 98 lbs, getting up a ladder by myself into our loft, it forced me to set aside my brawn and think about physics so I didn't hurt myself. Packed under vacuum is a wonderful idea and cutting the package it gently expanded to its natural dimensions. Immediately I could tell it had great memory properties. That night my wife and I slept better than we have in years. Normally if I stay in bed longer than about 8 hours my bones start to hurt causing me to get up. It was our first vacation of the year and I slept 10-12 hours waking up without pain and fully rested. Although I had time for a nap, I didn't need one!
The only thing I am not sure of is how to protect the bed from squirrels that might break into our cottage after I put it to sleep in early October. Any suggestions?
We are thinking about replacing our relatively new pillow-top mattress at home with a King Bedinabox, I just need to get over the shock of that original poor investment.
Give a "high five" to everyone on your team!
Live the Breeze,
Harry S. Anderson II
| Harry S. Anderson II - Windham, Maine |
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Hi BedInABox,
We received our new mattress. I have to let you know how much we love it. I have had two back surgeries over the past ten years and I would always hurt especially at night trying to find a comfortable way to sleep. I would toss and turn all night and keep my husband awake. I would get up in the morning and my back and neck would hurt so much I wanted to cry. I would take sleep aids to help me sleep. I was miserable. But let me tell you. From the very first night I slept on our new mattress, I woke up that morning and could not believe I was able to sleep the whole night through. I do not toss and turn anymore at night trying to find the right position to sleep in. No matter how I lay I am comfortable. I wake up feeling refreshed and not hurting anywhere! My husband used to be up half of the night taking Tums for his heart burn. He has not had to do this since he started sleeping on the new mattress. And believe it or not, we do not snore anymore and keep each other awake. LOL. I would recommend this amazing mattress to anyone. It is wonderful and I am so glad we made the investment.
Sincerely,
Cathy H.
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Hi guys, I got the bed (PacDown Queen) and I love it. I am disappointed with the additional shipping charges that were added on later, BUT, since I do live in Hawaii and virtually EVERYTHING is at the mercy of shipping (after all we are the most distant land mass on earth), I do understand and I appreciate that you picked up some of that tab (I think you covered about $40 or so). I appreciate the quality of everything that you put together for this bed set; from the mattress itself, to the cover, the bed protector cover, right up to the down filled comforter. Your method of packaging certainly is novel and functional. Can I make a suggestion? Start selling sheets and bedding materials that would complement the mattresses, i.e., 100% cotton sheet sets including fitted, flat, pillow case, and dust ruffles. Perhaps there is a manufacturer that you could work with that could design and produce a set that fits the unique 'squared' corners of your beds. ALSO, I have 2 dogs and a cat, and guess where they land every night? You got it, right on my bed, which in itself is not unusual. What IS unusual is the way they sleep on the bed. They find a place and DON'T move an inch after they fall asleep. My point? Why don't you make pet style beds in small (18"x24"), medium (24"x36"), and large (36"x42") sizes? You could produce easily removed covers for easy cleaning that would be a big hit, for me anyway. Thanks for the bed. You have definitely lived up to your statements on your web site and without a doubt you should do VERY well as you continue to grow. If there was any possibility you were entertaining developing a bigger presence in Hawaii, I would be interested in exploring that possibility with you. Thanks again !!!
| Terry 'Koa' Ridge - Kihei, Hawaii |
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I absolutely love my mattress. I have fibromyalgia and no longer wake up feeling like I was beaten with a rod while I was sleeping, as I did with my Sealy inner spring mattress (that was only 2 yrs. old). It has been a GOD send. I cannot say enough about my BEDINABOX mattress. I will never have any other kind. I have encouraged all of my friends and family to consider BEDINABOX for their next mattress purchase. You cannot beat the quality and value.
Your customer service has been second to none and I thank you for being such a wonderful company. You just don't get this kind of value and service anymore.
Thanks again,
Vicki Matheny
| Vicki Matheny - Tallahassee, Florida |
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Hello Kim,
Thanks for the follow-up note. I've yet to unwrap this bed however it is my
second one; I purchased one about this time last year. It was the 11 inch Pac bed model and "oh boy is it comfortable!"
I have family coming into town and wanted to upgrade to a finer PacBamboo product and I had your web page booked marked. One of the biggest selling points for me has been how fast the bed arrives. I don't remember what day I ordered the bed but it showed up two days later. To quote Gommer Pyle, "Shazam" it was here! Of course the other points are ease of moving it around and unwrapping and placing the bed. I've tried to tell people what a king size bed compressed into a giant sandwich bag looks like but they just look at me like I'm crazy.
Kim I'm sure it will be as comfortable as my last PacBed and I'm hoping the sheets will fit it better; the 11 inch is nice and thick but my sheets slip off the corners. Ah well, that's a minor price to pay for a gentle and comfortable nights sleep.
Thanks for dropping me a note,
A very satisfied customer,
Steven Edger
"And the sea shall grant each man new hope and a sleep that brings dreams of home"
| Steven Edger - Lexington, Kentucky |
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DEAR BED IN A BOX,
WE LOVE THIS BED! IT IS THE BEST SLEEP WE'VE HAD IN YEARS!
I HAVE SEVERE OSTEOARTHRITIS AND FIBROMYALGIA AND HAVE NOT HAD A DECENT NIGHTS' SLEEP IN 3 YEARS AND WILLIAM RECENTLY HAD MAJOR ROTATOR CUFF SURGERY. WE BOTH ARE SO HAPPY WE GOT THIS MATTRESS. IT HAS MADE ALL THE DIFFERENCE. THE REALLY GREAT THING IS, IT ONLY TAKES ONE NIGHT TO KNOW YOU'VE MADE THE RIGHT PURCHASE!
WE HAVE BOUGHT MANY OBSCENELY EXPENSIVE MATTRESSES OVER THE SPAN OF OUR MARRIAGE. EACH ONE WAS A TOTAL WASTE OF MONEY, BUT WE BOTH AGREE THIS IS THE BEST PURCHASE WE HAVE EVER MADE. AND IT IS SO ECONOMICAL FOR THE BENEFITS YOU GET FROM SLEEPING ON IT!
WE HAVE ALREADY RECOMMENDED IT TO FRIENDS AND FAMILY AND WILL CONTINUE TO DO SO! I AM AN RN AND I HAVE RECOMMENDED IT TO DOCTORS AND PATIENTS, AS WELL.
OH YES, THE HYPOALLERGENIC PROPERTIES OF THE BAMBOO COVER ARE REALLY GREAT!
WE NOW REMEMBER WHAT IT FEELS LIKE TO AGAIN, HAVE THE RESTFUL, RESTORATIVE SLEEP OF WHEN WE WERE YOUNGER AND HEALTHIER.
THANKS TO EVERYONE AT BED IN A BOX!
SINCERELY,
SUZANNE AND WILLIAM KNIGHTEN
| Suzanne and William Knighten - Benton, Louisiana |
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Dear BIAB,
I am incredibly satisfied with the mattress. I love it! Not only is it amazingly comfortable, but the package arrived in 1 day (you can not beat free shipping)! And all of these things aside, it was also by far the cheapest memory foam mattress of that size and quality I have found anywhere. The responsiveness of the company has been fantastic as well.
Thank you for your superior service!
Rich Casada
| Rich Casada - College Grove, Tennessee |
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Dear BedInABox,
Thank you for our awesome mattress. I'm an airline pilot who travels a ton and gets to sleep on many hotel mattresses. I have slept on a tempurpedic, bob-o-pedic, sealy, posturepedic, and the sleep number bed. Your mattress blows them all away.
When I started researching new mattresses, I called your warehouse because I did not understand how a good quality mattress could be so cheap. I am glad I called. Your staff was very helpful and informative so I decided to place the order. Thank you for such a high quality mattress at such a low price.
We will be purchasing all our future family mattress needs from bed-in-a-box and will recommend your brand to all our friends.
Sincerely,
Keith Louis,
South Portland, ME
| Keith Louis - South Portland, Maine |
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I just wanted to let you guys know that I bought one of your beds, a 9" mattress with the Pac Bamboo cover, and this bed is so nice it's ridiculous! It's everything I've ever wanted in a bed in every conceivable way. The most amazing thing is that my wife agrees! Before we got this bed, we were constantly at odds with each other when it came to our mattress. We were at opposite ends of the spectrum with her preferring a very soft bed and myself preferring a very firm bed. We were so opposite that after trying several beds including different foam types and traditional spring types, we could find no compromise that was even close to satisfying both of us to any acceptable degree. Even the 2-sided, adjustable type bed wasn't an acceptable compromise as we like to sleep close together, which doesn't lend itself to the dual firmness option. So a bed that we both loved seemed to be the impossible dream - until now! Not only do we BOTH like this bed, we BOTH LOVE it more than any other bed EITHER of us has ever tried! It doesn't seem possible, but it's true, and we are both very grateful for such an awesome product! And not only is your product the best, but it's less expensive than any comparable bed we have found locally or on the net. Many thanks and blessings to you! You've saved my back and my marriage!
| Roy Figueroa - Show Low, Arizona |
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Received Our Bed Yesterday, . Slept on it Last night, LOVE it. We made a wise Buy.
Oh, the delivery, was timely too!
Thanks again,
Sincerely,
Jeri Fox,
Rex Ga,
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Thank you Kim for you interest on how we are doing with our purchase. As I am very pleased so far I will have nothing but good things to say. I am in the military and have a bad back due to a service related injury. Our new bed has been nothing but a comfort. I love sleeping on it. I actually go to bed early just to sleep on it as it relieves my pain in my lower back by supporting me. I love it, funny enough my wife actually had to get used to it as it has been so long since she had a new bed that her complaint was "its too flat" when she first lied down on it. That soon changed to acceptance and silence as she fell fast asleep on it :) I am happy with everything about the bed from the down comforter to the service and especially the price. I almost thought that I might be getting ripped off at 499 for a bed that normally prices much higher at other retailers. The only complaint I have is not even your companies fault as it took the fedex people an extra day to deliver it. I had to carry it upstairs myself with a bad back and that hurt. All in all a wonderful sleep. I love it and am very happy will be passing the word on to my friends that there is a customer friendly business that sells quality and comfort to sleep on.
Sincerely,
Philippe Perrenoud
| Philippe Perrenoud - Fort Irwin, California |
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Hi,
Here's a picture of my beautiful PacDown Plus king; it arrived today. The guys who delivered and assembled the platform bed helped open the packaging and saw the bed reinflate. They were speechless! They work for Gallery Furniture, the biggest mattress retailer in Houston (as well as the biggest furniture store in Houston); I shopped the Tempurpedic beds there, before deciding that memory foam mattresses were just too pricey ($3,800 for a comparable setup to the PacDown Plus King, minus $400 for a foundation).
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They deliver plenty of Tempurpedics and they were pretty sceptical when I told them what was in the box I needed help with... it was a great laugh. They were flabbergasted when I told them what I paid...Thanks,
Jeanean Slamen
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Jeanean Slamen - Missouri City, Texas
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So I saw your testimonials on the web site and thought - "Why would someone write a testimonial about a mattress?"
Well, here is mine.
My wife and I were in the market for a new mattress. She has some health issues with her leg and hip, and I was waking up with a sore back several days a week. We went to the local mattress stores and tried all the different styles of mattresses. I am an engineer by degree, so I always do plenty of research before any major purchases. I had seen so much praise on memory foam mattresses that we decided to include them in our evaluation.
We determined that a memory foam mattress was significantly more comfortable for both of us, and decided that it would be our next mattress. So, again research - this time for price/quality comparisons. The lowest cost I found in a store was near $2000 for a king mattress. I am an avid internet shopper, so I looked into all the internet sources, and came across BedInABox. The staff was helpful, the information was candid, and the price was significantly lower than most others. I ordered on a Friday, and had it by the middle of the following week. We slept on it the first night, and although it was very comfortable, we did not have the peaceful sleep we expected. But by the third night, after a little acclimation, we were sleeping soundly. After about a month now, my wife does not like sleeping at our summer house or on our boat because she misses her mattress. Looks like I will be ordering two more for next summer.
So why does someone write a testimonial about a mattress- Because testimonials are an important tool when researching a mattress, and I wanted to contribute to the next prospective buyer's analysis.
| Phil & Shannon - Greensburg, Pennsylvania |
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Hi: Steve asked that I send my opinion of my new mattress. I did extensive research on memory foam mattresses and this is the second one I have purchased. All of the claims at the website are true, especially the better heat distribution than competitor mattresses. Additionally, the mattress has great support, but does not have the extra firm feel of the previous mattress I owned and better support than the tempurpedic mattresses I tested in stores. My boyfriend had never slept on a memory foam mattress and loves it as well.
I was very pleasantly surprised at the price, speedy delivery, and the box for my queen-sized bed would fit in an average car so I had it shipped to my office instead of having to take time off work to wait for the delivery. My boyfriend and I carried the queen-sized mattress I purchased up 2 flights of stairs easily because of the way the mattress was packed. I also slept on the mattress with no mattress pad and it was quite comfortable, however, as the website states the goose down mattress pad does distribute body heat more evenly without taking away from the support of the mattress.
Additionally, I received very quick emails from bedinabox.com and when I sent emails received quick responses.
A+
| Sheri M. Stone - Chicago, Illinois |
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Dear BIAB,
Please tell me if we have to "turn the mattress" at all -- as in head to foot.
This mattress is the BEST thing to happen to my husband and me in a long time, sleepwise, that is. He isn't constantly flipping and flopping and disturbing my sleep and ME! Well, I sleep so well I wouldn't know if he WAS doing all those things.
Thanks for a great product.
Normandy Cooper
| Normandy Cooper - Panama City, Florida |
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I always wanted a Tempurpedic mattress after sleeping on a friends several years ago -but the price!!! I bought my bed in a box about 6 weeks ago and find it fantastic. Easy to buy, fast delivery and fun to watch it expand from its packaging to the full size mattress. Sleeping like a log! Recommend it to everyone.
| Peter Walshe - Washington Crossing, Pennsylvania |
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I just wanted to let your company know that after 12 months of owning one of
your fine products we STILL can't wait to get to bed at night.
We bought this bed on the advice of a friend, whos mother laid in his bed,
borrowed his mattress and KEPT IT which forced him to buy another.. If mom
loved it like that we had to give it a shot.
We are so glad we did.
Thank you Bed in a Box!
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We just wanted you to know how happy we are with our new mattresses that we
purchased from you. We needed to replace our mattress which was 15 years old
as well as the ones for our kids which we had purchased when they were
little. Their mattresses were spring and they were complaining about waking
up with back pain now that one is a teenager and the other one is almost
one. We visited our neighborhood mattress store where we happen to know the
owners. We were looking into buying two twin mattresses for our boys and one
king for ourselves.
We looked at the Tempurpedic which they sold but they
wanted $4,000 for the mattresses. I told my wife there is no way I am paying
that kind of money for mattresses. So we went home and I started doing some
research on the internet about foam mattresses and I came across your
website. I found your website very informative and the comments from your
previous customers were very helpful. I was still skeptical about ordering
mattresses from a website without first trying it out but the more I read
your website the more confident I became.
My wife and I decided to order one
of the twin mattresses first just in case we didn't like it we would only
have to return one mattress instead of three. When the mattress arrived we
set it up on one of the twin beds and I was the first one to lie on it. I
said wow! This mattress feels much better that the Tempurpedic which was a
lot harder. This one was just right. Not too hard but not too soft.
As all of my family tried the mattress, everyone loved it. That night
everyone wanted to sleep on it. In the next few days I ordered the other
twin and the king for us. We purchased all three mattresses with the down
cover for around $1,500 a savings of $2,500 over the Tempurpedic and we
ended up with a much better mattress.
Thanks for educating us consumers
about foam mattresses and selling such a great mattress at a fair price.
| Jose L. Rodriguez - Miami, Florida |
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We just received our Bed in a Box today and are BLOWN AWAY by the amazing quality of our mattress!! Not only did you use minimal shipping materials and a compact packing method (kudos to you!!) but it arrived in lightning speed! Now our Tempurpedic-owning friends are jealous of our purchase!
Thanks for making us look smart, shop green and sleep comfortably!
Bed in a Box is AMAZING!!!!!
Thank you!!!
| Alina Pintos - Cincinnati, Ohio |
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Got it!
Love it!
Ron
| Ronald J. Moragne - Lawrenceville, GA
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To everyone at Bed in a Box,
With my old mattress, I would often wake in the middle of the night to stretch my lower back. I found myself sleeping on the very edges of the bed where the springs were least degraded. A few weeks ago I began to research mattresses and stumbled across your website; yesterday my Pacdown arrived. I cannot begin to thank you all enough for your product and your service. This morning was the first in months I did not wake up stiff or in pain. I will recommend your mattresses, and have already begun, to all my friends and family.
My friend has had a foam mattress from one of your competitors for over a year now and is quite satisfied. Upon delivery of my new Pacdown, we attempted a layman's comparison of the two. Your lower density, 3-foot foam, is obviously superior. My friend's mattress took a noticeably longer time to recover from the pressure of a hand-print than did my own. I am convinced that this quick-recovery translates into a more comfortable night's rest and eliminates the smothering effect of which I have noticed some foam mattress owners complain.
I have always been a side-sleeper and have been uncomfortable on my back, stomach or without a pillow. I was confused at first, but then pleasantly surprised this morning when I awoke in the strangest of positions: I was face-down and had pushed away my pillow. Your mattresses are comfortable and supportive regardless the position. I have been spoiled by your product and will never be comfortable with anything less - and it's been one night.
It's a wonder you don't charge more and deliver less. You have many thanks from me and my back!
| Kenneth MacLean Hillas III - Arlington, Virginia |
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Hi Steve,
Well, I was cleaning out my mailbox and I saw your note below. I did get the bed, finally. I think it was in December or January--I can't remember at the moment.
This bed is absolutely the best thing that ever happened to me. It took me (and my dog, Ivan) a couple of weeks to really settle in. For the first few days, I wasn't sure, then the following week, I was sleeping soundly and starting to really like the bed. Now, I cannot wait to go to bed and I hate to get up. I often go onto my bed on the weekends and take a short nap, when I used to always nap on the sofa. Only problem, it is hard to get out of it once you get in! I love the down cover. I sleep so cool, even with my down comforter. There is never any perspiring or any of the things I have been warned about, and there was absolutely no chemical odor! I have no more leg aches or joint aches - it is just wonderful.
As you can tell, I love my bed and my mom and dad plan on getting one too. They are in their mid and late 70's and I know they will really benefit from it. It takes a little time to make the adjustment, but once you do, you will NEVER go back to anything else. Thank you for making this purchase possible for so many people who could not otherwise afford it. I hope you will be in business a long time.
Sincerely,
Karen Stubblefield
Sun City, Arizona
Hi Karen,
I just wanted to check in with you to see if you have any questions about
our products. I noticed that you began the checkout process and I wanted
to make sure that all went well.
Thanks,
Steve Nice
Vice President
| Karen Stubblefield - Sun City, Arizona |
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I have to let you know how happy I am with my purchase, and with the service we received.
I ordered my bed online on a Saturday afternoon. Sadly, I ordered the wrong mattress. I wanted the queen pacdown, but had ordered the regular pacbed. I called your toll free number hoping I could at least leave a message, and to my surprise the phone was answered immediately. I did mention this was a Saturday afternoon, right? In less than two minutes the gentleman had corrected my mistake, and sent me a confirmation email showing the corrected information.
We received our bed on Wednesday. I was a little leery of the whole memory foam idea. I had slept on a Tempurpedic mattress, and hated it. I thought it was HOT, and every time I rolled over I had to cope with lumps for quite some time before the mattress adjusted to my new position. My husband recently injured his back, and his doctor had prescribed a memory foam mattress, so I had decided to just be uncomfortable if it helped his back. We even got to pay for it with flex-plan funds, since the doctor had written a prescription.
To my surprise, your mattress is everything you said it would be, and more. Not hot, and it has such a quick recovery time. Of course, it's so comfortable that I don't actually move much at night anymore. I love it.
Oh yes, my hubby's back is feeling much better. After 10 days of sleeping on the new mattress he is pain free. He loves it.
We have thoroughly tested the mattress. (NO, not like that!) We both caught the flu right after the mattress arrived, and spent 20 plus hours per day in bed for five days or so. On a regular mattress that would have killed me. On the BedinaBox, it was like sleeping on a cloud. We love it!
Thank you so much for this mattress. Thank you for the awesome customer service, the amazingly quick delivery, and for the most comfortable sleep we have ever had. Even the cats have picked it as their new favorite place to nap.
Please feel free to use this testimonial. I will certainly be singing the praises of your product to everyone who will listen.
Thank you so much!
| Joyce Pringle - Omaha, Nebraska |
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I just wanted to let you know that I'm sold on your beds. From start to
finish, the whole experience was positive. I admit I read every one of the
reviews on your website before purchasing and was still a bit skeptical,
only because I've never ordered a bed online. I also checked out several
other venders, both online and in their stores, but kept coming back to your
site. Any doubts I may have had were needless. I ordered the 11" PacDown
Plus on a Saturday and the bed arrived on Friday. It was packed impressively
well and the waterproof cover and goose down cover that come with it were
added bonuses!
The bed is very comfortable and much less stiff than our Temporpedic
mattress. The bed was purchased for a guest room, but now I'm considering
switching the two! We saved money, got a great bed and didn't have to deal
with delivery issues; this was the easiest way we've ever purchased a bed.
We'll definitely buy from you in the future and you can bet I'll be sharing
your site with others and telling them what a great mattress this is.
Thanks for supplying such a great product!
| Janet Vazquez - Shelton, Washington |
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When I won my bed from Bedinabox.com, I was elated. First off, I had never won anything and secondly I desperately needed a new bed. The bed we had was one that my Great Grandmother had made back in the day and it was hard, very uncomfortable and was literally a pain to sleep on. I had one of those cheap egg crate foam things on it and no matter what I did, I could not get a good nights sleep on it.
My memory foam bed arrived shortly after I started going to the ever so great Chiropractor for my back. He told me that my neck was out of whack for several reasons and specifically said sleeping the wrong way was a major contribution to my problems. He told me that I would be down there for treatments for a long time. Little did he know that I had won the new bed and was fixing to start sleeping better.
When I first got the bed, I was so enthused at how it would honestly mold to the shape of your body. We would just lay there and get back up to see our imprints. LOL. Dorky yes, but funny. The first few nights were a little hard to get used to. I mean when you are used to sleeping on a hard bed that doesn’t give with you, it takes some time to adjust to. But I did notice that once I fell asleep, I didn’t wake up in the middle of the night. I didn’t toss and turn and flipping and flopping around. I was actually getting a full nights sleep.
I love the fact too that I can get up out of bed and not disturb my husband or vice versa. My girls even love it and I have walked in to find them napping on my bed. LOL. And the best news is after going to the Chiropractor for only 2 months, he released me. And I honestly believe it’s due to my memory foam bed from BedinaBox. Take it from me, I went from someone who never slept and couldn’t stand straight to someone who is active again and fully functional because I can honestly get the best nights sleep I have ever had. And all this happened in the 2 months since I have had my bed. I highly highly recommend a bed from BedinaBox. They totally Rock!!!
Here’s a little ode to Bedinabox.com:
www.thesassysoutherner.com/?p=1597 (After clicking the above link, please scroll down to see video)
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Hi Matt,
We are all quite impressed with the information and set up of the bedinabox.com web site. Thank you for the follow up - I am really looking forward to the mattress.
After my sister spent many hours researching all the various manufacturers on line (and the months we have looked locally), I felt quite comfortable ordering the mattress from your company. And yes, there really are people that answer the phone and return phone calls; customer service such as this is all too rare these days. Very happy to have found bedinabox.com!
Sincerely,
Justin Gervais
| Justin Gervais - Austin, Texas |
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Dear Bed In A Box,
I bought your bed and I have a complaint. When I lay down in it, I am so
comfortable, I don't wanna get back up! But seriously, this product is
AMAZING! I am a really big fella and I bought the mattress and foundation
and was worried that they wouldn't hold up under my weight. Well, I've had
the bed for about a month now, I've slept in it every night, I've even had
other big people sit on it with me, and it doesn't give too much at all, and
I'm talking about the twin size, too. Not only is it awesome quality, the
delivery is amazingly quick! It was so quick, I didn't even have time to
take down my old bed! I have every intention on buying the queen size
mattress and frame when I get married in the upcoming year.
Thanks for the amazing product,
Kyle Olive from South Carolina.
| Kyle Olive - Greer, South Carolina |
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Dear BedInABox:
I must get back to you and let you know what a wonderful experience it is to have a bed like this. About 22 years ago I was diagnosed with Multiple Sclerosis. It actually took several years of tests, many doctors for second and third opinions until it was finally determined that I had the progressive M.S. Neither my husband nor I really knew what to expect from this disease. We researched extensively to see what our future was going to hold for us. The more we read the more we ran across the word "bedridden". That brings us up to a few years ago.
When I went on S.S. Disability, I have always received what I needed. From canes to wheel chairs with no complications. When it came to a bed, well a different story. First, the regular mattress, hard as a rock. Medicare approved a gel mattress, an air mattress, a water mattress, and finally a foam mattress, none of which helped avoid the dreaded problems that face bed bound people. We searched the Internet and came across several Memory Foam sites, all were very expensive until we came across Bed in a Box. They were less expensive than the others Medicare had approved.
Anticipating no problems, I turned in the request. It was denied because the memory foam had not been tested or proved to be affective. Duh, let's test it. No, they would not allow me to test it, much less pay for it. I would have to pay for it myself. I quickly found funding through MSHelp. I have never ordered and received an item as efficently as I did with Bed in a Box. You guys are great!
After considering all the wants and needs of one who calls her bed home, I am ready to sing its praises. I am working toward getting the memory foam mattress, from Bed in a Box of course, recognized as a necessity for bedridden patients.
Thank you so much,
Verona Weikert
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Just wanted to say THANK YOU for the best bed we have ever had! Neither of
us had ever slept on a memory foam bed before, so this was a new experience
for us. We have also learned change can be good! We sleep better, we are
well rested the next morning and are ready to face the day. We are totally
happy with our Pacdown Queen bed and would recommend it to ANYONE &
EVERYONE. Thank you again for such a wonderul and amazing product!
| Earl & Lynne Benton - Watkinsville, Georgia |
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Hi Kim,
The mattress is great. My husband and I love it a lot. I used to have back aches with my old mattress so we decided to try something ergonomically friendly to releive my pain and I must say it’s the best decision we’ve ever made. My back feels fine now. Thanks for a wonderful product!
Sincerely,
Rajnita and Jateen
| Rajnita and Jateen Rataan - Lynnwood, Washington |
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My name is Gertrud Benton from Clarksville, TN and I have recently purchased
a Pac Down Plus King size matress. I am just totally satisfied with the
online ordering, shipping and of course the mattress itself. Both my husband
and I wake up every morning refreshed and without pain. I have been bragging
to all our friends about our wonderfull matress and I would not be supprised
if in the near future more people in Clarksville will be sleeping on
bedinabox matresses.
Thanks for a great product and online shopping experience.
| Gertrud Benton - Clarksville, Tennessee |
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Dear Kim,
My fiancée and I have had a chance to sleep on the bedinabox for two months and we could not have been more pleased. It is quite honestly the best bed we have ever had. It is very comfortable and much better than the Tempurpedic which we have tested out before. The value of your bed is fantastic. Thank you so much for your bed. It has changed the way we sleep.
Very truly yours,
Steven
| Steven Garte-Wolf - Bradenton, Florida |
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I was unable to find many comments about 'BedInABox' online, maybe 3 total, but they were all rave reviews. So I called the company & spoke to Tracy who was just covering the switchboard but she was informative & helpful & when she told me that she has one & really likes it she sounded so sincere not like a salesperson.
I took a shot & bought a queen size 'BedInABox'
mattress. I paid $499.00 & if I had ordered it a bit earlier in the day I would have gotten it on Friday, but I had to wait til Mon for it. Needless
to say all of a sudden my old mattress was feeling pretty good again, it was
like when you go see a doctor for some ailment while your in his/hers
waiting room you feel all better. I waited most of the day for the UPS truck
to show up but being the start of Christmas shipping season the truck came
later in the day then usual. UPS used a hand cart & helped me get the box in the door. It weighs 100 LB. Even though I knew how the bed was shipped, I'm still looking at this box & thinking, WHAT DID I DO? I walked the box across the floor & decided it was too late in the day to start draining the water
(old bed was a waterbed that was made up of individual tubes filled with
water) & trying to get it out of the house. Also the day was very very cold & I figured I'd give the mattress a night to get acclimated to the house
temp. I looked at this box & again thought, WHAT DID I DO? There is no way this is gonna be good.
That night I was like a kid trying to sleep on
Christmas Eve. The next day I opened the box & sitting on top was a mattress
cover. I looked at it & then I realized hey this is a pretty good cover, it
has a plastic back to prevent the mattress from ever getting wet & the other
side is a soft material, so I'm thinking if this is any indication of things to come this will be great. The next package was the down cover. Since I
didn't really know what to expect I thought it would be thicker, but again,
I'm thinking cool, maybe this will work out. Then I looked back in the box &
there is a large, really heavy duty bag that has a draw string top & part of
a handle visible. I gotta tell ya I should have just cut open the side of
the box, but noooo I had to take it out the top of the box, needless to say
I can be a bit thickheaded/stubborn at times. OK so I wrestled with this for
a few minutes & I won. Now I'm looking at a large plastic duffel bag that
has my new mattress in it. All of a sudden I'm again thinking, WHAT DID I
DO?
I actually walked out of the bedroom & looked at my old mattress
thinking I could put it all back together & refilled by the time my wife got
home. I walked back into the bedroom & figured what the he**, so I got the
mattress out of the duffel bag which was kinda easy only to find that there
were 2 more layers of plastic wrap on it. The first layer is kind of a thin
plastic that just keeps the mattress rolled up, so I carefully removed that & then I realized that the mattress is in a vacuumed sealed bag, that has
been folded in half & rolled really tight, ergo the outer plastic wrap. I
wasn't sure how to place the folded mattress on the bed but I figured this
was they least of my problems since here I am staring at a very very VERY
thin piece of foam, thinking again, WHAT DID I DO? I placed the mattress on
the foot of the bed & realized that I had to start cutting away the plastic
bag so that I could unfold it. I got to tell ya I was really nervous& excited. As I started to cut into the edge of the bag I could hear air being
sucked in, once I was able to unfold the mattress it really started
expanding, I had no problem standing on the other side (uncut plastic side)& sliding it off of the mattress but all the time I'm doing this it keeps
getting thicker & thicker.
I just stood there in amazement, this thin wafer
had grown to an 11" thick mattress. After getting over my amazement I tried
to figure if I had the right side up. All it took was just 1 press of the
foam to realize that all was good. Again like a little kid opening a new toy
I hurriedly put on the mattress cover & down cover top. Then the moment of
truth-I laid down on it. EUREKA, this is really comfy, & unlike a
Tempur-Pedic, that I had tried awhile back, when you roll over it comes back
to being flat fast.
Now I have only slept on this mattress for 8 days but I love it.
I have had
spinal surgery & I see pain management doctors, but I really am feeling a
bit better sleeping on this also I'm not waking up all night cause I'm
uncomfortable, after my surgery if I want to roll over I usually sit half
way up & move into a new position. I'm finding that I tend to sleep in the
same position most of the night. I'm so happy that I took a shot & bought
this mattress. I've actually recommended to someone that was looking into
buying a Tempur-Pedic for their parents. I don't know what they did, but for
me to recommend something it has to be borderline good to great.
This might sound kinda strange but I love my 'BedInABox' mattress, it's
just so comfortable.
| Lou Karen - Freeport, New York |
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I received your queen size 11" mattress with the down cover and the foundation about a month ago. My husband and I love it We are sleeping better, and I wake up with less aches and pains. My husband has suffered from insomnia for years, and he is sleeping better than ever on this mattress. We love the fact that we can use our electric blanket with this mattress, and still sleep with the window open in the winter. We also like the fact that one of us can come into or leave the bed early without waking the other.
You may put this testimonial on your website.
| Patricia Smith - Arlington, Virginia |
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Hi,
I wanted you to know how much I appreciated your customer service staff when
my bed did not arrive due to a Fed-ex mistake. They were courteous and
immediately made me feel better.
My new bed arrived this week and it is great! During the past three years I
had slept on a Tempur-pedic mattress. When I moved recently I was not able
to take my bed. After two weeks sleeping on a bed provided as part of my
furnished apartment, I realized that I was not getting a good rest at night.
After doing some research I found your bed and decided to give it a try.
I am very pleased and satisfied with the bed I ordered. It is as comfortable
as the tempur-pedic and far more affordable. The foundation was easy to set
up and fit the existing frame just fine. I have rested well every night
since it arrived. My hips and back no longer ache as they had been after
sleeping on the other mattress.
I will recommend your business and mattresses to everyone I know and hope
your business continues to have success. Thanks for making my experience
with your business so wonderful and my sleep so restful without the cost of
a tempur-pedic.
| Tom Repasky - Mountain View, California |
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Just to let you know I love my pac down 11 inch bed. I'm a flight attendant
and when I get home I want to sleep in a good mattress. This mattress goes
way beyond my highest expectations. I'm happy I got the 11 inch size because
it fits my headboard better. I'll be ordering more mattresses for my
daughter and spare bedroom. Thank you for providing a superior product for a
great price. And for it being made in the good old USA!!!!!!!!!!
| Karen Dwyer - Fayetteville, Alabama |
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We purchased a queen size PacBamboo 9" Memory Foam Mattress to replace an
old "tube" waterbed mattress and the comfort that we have experienced is
amazing. I was having problems with pressure points before and that issue is
gone now with the PacBamboo. We get great nights rest now. Thank you for a
great product!
| Paul Jacobson - Johnson City, Tennessee |
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I cannot say how completely satisfied I am with my bed.......It is by far
the most comfortable bed I have ever slept on. EVER!!! I am not going to
lie, I was very skeptical purchasing site unseen. I have always been one to
do my research and was blown away by how informed I felt after visiting your
website. Your company clearly has done its homework. I am so satisfied with
bed in a box. I would recommend them to everyone. Heck I would work for
you...lol
great buy...
Rob from Saint Louis
| Robert Johnson - Saint Louis, Missouri |
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I made a purchase for the PacDown King on Tuesday Feb. 29 08 and received it
Wednesday the 30th 08. That's right, the very next day from TN to NC in one
day. This mattress is nice and firm but soft, it responds really nice and
the goose down cover is super. In all this is the best mattress in the world
and all those testimonials are true.
Thank You
James Johnson
| James Johnson - Clayton, North Carolina |
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Well, I'll try and keep this short... I stumbled onto this site through a friend, and deliberated a LOT about buying a bed online, without having tested it etc. After getting several personal responses from Steve, the VP, my trust was gained. And I am a very skeptical New Yorker! My King sized PacDown 9" bed/foundation arrived Friday and I'm still getting over how amazing it is! While I am still getting used to the memory foam revolution, there is certainly no going back. As one who is generally wary of corporations, buying things online, etc, I felt really good supporting these guys - they seem to be a tight, family type operation that stands by their goods! Thank you!
| Ben Velez - Brooklyn, New York |
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I just wanted to say thank you. The queen bed we purchased from you is
heaven. My husband has been sleeping on our couch for two years. And now he
is back in the bed thanks to your great product. Oh yeah and the price.
Sincerely,
Dawn Rosario
| Dawn Rosario - Palatine, Illinois |
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Bed in a box (company):
Just another testimonial!!
When we were looking for a memory bed we did our home work & thought "there has to be a source on the internet". There were 2 and the testimonials of BIB won our business, so here's just another testimonial for other buyers to read!
Thanks to the testimonials we were well prepared of what to expect upon receiving our new bed but still didn't expect it to arrive within 2 days - we WERE hopeing, though!
We were 'off' work for the weekend and planned that time to acclimate to this new sleep system for our existing adjustable base.
Within 2 hours the mattress was on our bed... 14 hours later we awoke from the best sleep in years. The PacDown option was a perfect compromise for us as we have always worried about the HEAT of a foam bed and were aware that heat is part of the way the memory foam works.
We paid a 5th of the price for a comparable Tempur model and finally have ALL the benefits we were needing and seeking from our current sagging & lumpy mattress.
NOTE: we've bought 3 different beds in the last 8 years before this one... every time doing our best to not have to spend the $1200 - $1800 a second time. Our thinking was "get the right one the 1st time" - but it didn't work that way until now!
I purposely waited to write this testimonial ...IT HAS BEEN OVER 2 MONTHS since we made our purchase!!!!
We love this PacDown from Bed in box. It fit our existing adjustable base perfectly.
Like many bed advertisements often speak - we NOW know what it's like to have a GREAT (restful) night's sleep. We've never known that feeling before, even though every one of our last 3 beds advertised we would. We were happy with it after the first nights sleep and it's only gotten better!!!
"Pinch me"!... all the bed we needed for such a great deal...
look forward to receiving your bed - you're not taking a chance, you'll get all you were hopeing for and more!... Oh, and yes the staff are very caring and efficient!!
Very Sincerely,
Steven & LeAnn Daniels
| Steven & LeAnn Daniels - Norfolk, Nebraska |
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Dear BedinaBox,
I just wanted to tell ya how much I love my new mattress. I have a lot of different health problems and now with this bed I can finally sleep. It's so much nicer sleeping on this bed then a dang old hospital bed. I sure wish I would have bought your mattress sooner. Thank you again for all your help and for giving me the advice I needed to choose the right mattess for me.
| Patricia Good - Camp, Arkansas |
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I'm sorry it has taken me 3 months to get back to you with a big thank you. I got the queen-sized PacDown mattress and it is fabulous! I'm one of those folks who needed some time to adjust to my new sleeping situation because my
old mattress was so bad I had to get used to sleeping well again! It took me
about a week to settle in and sleep comfortably through the night but now
every night is a good night.
I had done a lot of research before deciding to buy from you. Here are the 4
things that sealed the deal for me:
1. The price was excellent. It wasn't the biggest factor in my decision but why spend more when you don't have to?
2. The fact that BASF is involved. This is a company that has been around for a while and has a good reputation. And the product is all it is
advertised to be.
3. Your question and answer page was very complete and the most objective one I was able to find in all my research.
4. I was particularly impressed with your honest and detailed explanation of the return process (which most other companies gloss over). This kind of honesty in advertising is refreshing to say the least as it was what finally convinced me to do business with you.
I have not been sorry. The unpacking and set up were as uncomplicated and manageable as described. I have been most pleased with all aspects of my transaction and with my purchase. Thank you once again for providing a most excellent product at a very competitive price.
| Mark Storry - Monticello, Minnesota |
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Hi Steve--Just wanted to add a testamonial. Sometimes things sound too good to be true---no shipping and handling--delivery within 2 days--an exceptional price for a cal king foam mattress. However, this time things were just as stated by other customers. All the above happened for us, plus exceptional customer care from everyone that I talked to. Who ever heard of the owner of the business answering the phone after business hours and then taking the time to email back the very same nite just to relieve our concerns? Thanks, Steve, for running a wonderful, customer-friendly business. By the way, we are also enjoying the mattress very much! Easy to open and set up.
| Shirley and Don Schmitz - Milwaukee, Wisconsin |
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I had to write and tell you what a great bed this is. I have not slept through the night in years, until we got our new Bedinabox bed. We had a 7
year old Stearns and Foster King size mattress. The smartest decision we
ever made was to switch to this great memory foam mattress. We had looked at
the TempurPedic and just could not reconcile ourselves to the price. We then
found you on the web and decided to give it a try since you guarantee
satisfaction and sell the bed at a third the price. Thanks to you we are both
sleeping like babies now. We are telling everyone we know about BedinaBox!
| Randy & Bonnie Ryan - Atlanta, Georgia |
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This is the first time I have ever followed-up an online purchase with a letter, but in this case I had to. I received my PacDown mattress and
foundation last week and am completely blown away! I was a bit skeptical
about ordering a mattress online but I couldn't be more pleased with my
purchase. It is absolutely the most comfortable and supportive mattress I
have ever slept on. In the past I would wake up 3 - 4 times a night and
change my sleeping position. From the first night I was able to sleep the
whole night through. I have even fallen asleep on my back which is something
I've never done before.
I am equally impressed with the foundation. It is extremely solid and was a
snap to assemble.
A friend has one of those high priced memory foam mattresses and yours is
just as, if not more, comfortable at about a third of the price.
Thank you so much for answering all the questions I had before I ordered as
well as the ones I had regarding the shipping I had after I ordered.
This was a fantastic experience.
| Scott Schriner - Warren, Pennsylvania |
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MY WIFE AND I became interested in a memory foam mattress some time ago, but only had heard of Tempurpedic, and after seeing what they cost, we decided it was just not within our budget. After discovering Bedinabox on the internet I called in and was promptly greeted by the company president who was very nice and answered all my questions. I just had a good feeling that this was a good old down home american company. I ordered a king size pack down with the goose down cover (you will want this) and it arrived promptly in 3 days of ordering. I was pleasantly surprised by the quality for such a low price. It was easy to set up, and I can promise you once you try it, you will love it. The BASF company has been around for years and I knew they make good products. I did search the internet and did compare some prices, and no one was close. I give the PACDOWN bed a perfect 10! Thank you BEDINABOX for a wonderful nights sleep.
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We received our king sized pacdown bed last week and have never been happier. It is heaven every night. I was a little skeptical about ordering the mattress online but am glad I went through with the transaction. I do not feel my partner get up in the morning.....I get to sleep in. At night, I used to watch tv for a few hours until I finally went to sleep.
Now, I am asleep within 15-20 minutes. It is just so comfortable I wake up in the morning wondering what in the heck happened. It has been several years since I have slept through the night. Thank you so much for a great nights sleep. I would have written sooner but had a hard time leaving my bed!!!
Feel free to use my testimonial on your website. Hopefully, it will encourage others to feel secure with your company. It was one of the best decisions we ever made.
| Captain James and Honorable Stephanie Eickhoff - Edwardsville, Kansas |
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Hi, I just wanted to let you guys know that we have been sleeping on our new California King for about three or four weeks now and it is the greatest mattress we have ever had. We were thinking about getting one from Costco but they only had the regular King in the store and were not able to get the California King although it was in their warehouse and shown on the website.
I decided to surf the web and found your site and was surprised at the price, which was $100 less than Costco and you didn't charge for shipping. Great.
We both really are enjoying the comfort of your product and are certainly glad we made the decision to go with yours. When the UPS guy got here with it he said he had been told by a friend that you should open it outside and then take it into the house. I didn't think that was a good idea and opened it in the house. We had no problems getting it in position on the bed and it only took about 15 or 20 minutes total.
Thanks for a great product and we are enjoying not waking up in the morning with sore hips and backs. I used to wake up early and get up just so I could get more comfortable in my chair but now I actually sleep in once in a while.
| Keith and Kathy Lynn - Rogue River, Oregon |
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Dear Steve,
I just wanted to let you know that the PacBamboo-Plus twin bed that I ordered for my mother is wonderful. I ordered it for her to have when she moved in with us in Aug. 2007. We were the first customers to have the newly produced bamboo cover for the bed. The bed is wonderful, as well as the cover. My mother sleeps very well on her bed. She had open-heart surgery in July 2007, so her comfort was very important to us.
When she moved in and started sleeping on her new bed, she said that she hasn't slept as soundly as she does on her bed. Thank you for informing me about the Bamboo cover.
Your staff was great to work with, we appreciate your service. We are making plans to purchase the same bed for our daughter.
Thanks again,
Tammy Busby
| Tammy Busbly - Little Rock, California |
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Ok, So let me start by saying that I am a complete skeptic! I never believe anything that sounds too good to be true. Your foam mattress deal was something I couldn't believe. We have a european bed and needed a special size mattress. I had been looking for one for months and had checked out all of the major memory foam companies. I kept getting quotes that varied from $2,500 to 3,000+. Then I came across your website and I thought, "No way, this can't be real...look at these prices!" I called right away and asked a load of questions. Your customer service rep. Tracy(sp?) was so great in answering all of them. She was so helpful in giving me the information I needed. She even called me back with extra information and answers. I got a quote that was unbelievable and even had to take a week to decided if this was too good to be true. I did more research and could find nothing negative about this company. We finally decided to make the order for our special
sized bed. The memory foam mattress came in a week, along with the waterproof pad and down mattress pad. I was blown away with the fast delivery. Every other company said a special order would take 6-10 weeks. We put it on our foundation and WOW! This mattress is amazing! It feels so good and is soft and supportive at the same time...the ultimate comfort! My husband has terrible back pain from so many years of service in the ARMY and this mattress is perfect for him. How could this be real??? A company with outstanding customer service, where you speak with a real person every time, a great product that lives up to it's promises and expectations, and fast shipping, all at an unbelievably low price! BedinaBox has passed this skeptic's test. I rate them # 1 in the foam mattress business! Thanks so much for an outstanding purchasing experience!
The Albano Family
| The Albano Family - Bloomingdale, Georgia |
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HI Tracy: We have used our bed now for about 30 days and love it. My sister
Karen Bostick of Joplin ordered one last week and received it on Monday.
They told a friend about it over the week-end while in Kansas City and they
were going to order one this week. Thanks for the good nights sleep.
| John Tucker - Eagle Rock, Missouri |
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Dear Steve,
I will tell you that I was skeptic about the bed in a box memory foam mattress. A dear friend of mine kept insisting that I order one and promised me that I would certainly feel much better. I was leery of something being such a great product for virtually less money than you could get at the store. I had back surgery 5 years ago and have suffered with a great deal of pain in my leg and hip and lower back. I literally found it more comfortable to sleep on the floor. I had not had a descent night sleep in more than 5 years and had even bought a new mattress before my back surgery. I will tell you that I don't toss and turn to fall asleep every night. I don't wake up in the middle of the night miserable with pain and I wake up in the morning with absolutely no pain. If I had known this would solve my problems I would have done this a long time ago and saved myself a lot of money in chiropractor and doctor visits. Thank you so much for a really heavenly night sleep.
Blessings, Vickie L. Wilkins
| Vicki L. Wilkins - Bryan, Texas |
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Just had to let you know how impressed we are with your product! We were very skeptical about buying a mattress that would arrive in a box & were even more dubious when we SAW the size of the box! A Queen size 11" deep mattress fits in THAT box????!!! No way!!
BUT, when we opened it & set it up, the results were nothing short of amazing! And, once we slept on it -- ahhhhhh. We felt better than we've felt in ages after just one night on it. All other mattresses pale in comparison to your Bed in a Box design! Now, we're ordering another one for one of our guest bedrooms, and in another month or two will order one for the other guest bedroom. Thanks for making a product that really is what you claim!
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