Protect Your Identity
Here's an overview of what we do to help protect your identity, plus a few tips you can follow to keep your information safe.
What we do to protect you
We encode your info.
We use SSL (secure sockets layer) to transmit your information online. SSL encrypts your
info by converting it into a secret code. SSL also verifies to your browser that our Web
site is authentic before transmitting info to and from us. You'll know SSL interactions
are happening when you see the gold lock at the bottom of your browser window and you see
"https:" in the address bar. Be sure the lock is "closed" and appears in the browser
frame instead of within the Web site’s page.
We mask your info.
Once your info is in our system, we filter it so sensitive information is concealed.
You'll see, for example, a credit card number listed as this: XXXX XXXX XXX 1234.
We secure and guard your info.
Our security measures help ensure that your data is secured and encrypted so
others cannot access it while in transit. We limit access to our servers, and
only employees who must see your information to provide products and service to
you are entitled to access it. Their use of your information is limited by law,
our employee code of business conduct and ethics, and written agreements where
appropriate.
We ask you to sign in and verify information.
We ask for your User ID and Password when you sign in to access your policy.
We also ask you for specific information when you call us so we can verify we're
giving your information to you and not someone else.
We make sure only you know the answers to the questions we ask to identify you.
We ask "shared secret" questions to verify your identity if you forget your User ID or Password.
We limit access.
The only employees who are entitled to access your info are the ones we determine must use it
to provide our products and services to you. Their use of your information is limited by
law, our employee code of business conduct and ethics, and written agreements where
appropriate.
What you can do to protect yourself
Do not share your personal IDs and passwords.
Don't give anyone this information. It's that simple.
Change your passwords often.
Change them regularly. Keep others guessing if they're trying to access your info.
Turn off the power.
When you're not using your computer, shut it down. Make sure you sign out of all your accounts beforehand.
Be suspicious.
If you get e-mails from companies you use, make sure the message is authentic.
Only open e-mail attachments if they're from a trusted source. Don't update your personal
information via an e-mail link. Usually you are the one to initiate contact with a company
to update your information, not vice versa.
Arm your machine.
Keep your computer updated with current software, security patches and virus protection. Install
a firewall that will filter what's coming in so you can block unwanted visitors from
contacting you or accessing your information.
